Frequently Asked Questions
The order is prepared and delivered within two to three weeks. For international shipping, it might take a few additional days depending on the destination.
Orders cannot be canceled after payment, and the amount paid is non-refundable.
Exchanges or returns are not available as the items are customized and produced based on your order.
You can check your size using the international size chart available on our website or contact us on Instagram @GHADA.SHOP for assistance.
If your order is returned to us due to being unclaimed or uncollected, we will contact you to arrange a further delivery. We cannot deliver to PO Box addresses or forwarding agencies.
Shipping fees to countries with unstable security situations are variable and may require additional fees based on the security situation and shipping company requirements.